1. Q: Do you offer international shipping?

    • A: Currently, Luxware ships to the entire Europe because we have a branch in Denmark as well.

  2. Q: Can I clean and maintain my Luxware crystal chandelier easily?

    • A: Yes, maintaining your Luxware crystal chandelier is easy. Simply use a soft, dry velvet cloth for cleaning and crystal cleanser.
  3. Q: Are replacement parts available for Luxware chandeliers?

    • A: Yes, Luxware provides replacement parts such as crystals or bulbs. Contact our customer support for assistance with ordering specific parts.

  4. Q: What types of crystals are used in Luxware chandeliers?

    • A: Luxware uses high-quality K9 crystals, carefully chosen for their origin and brilliance, creating a stunning light reflection in our crystal chandeliers.

  5. Q: Are Luxware crystal chandeliers suitable for outdoor use?

    • A: Luxware crystal chandeliers are designed for indoor use. Please avoid outdoor installations to preserve the integrity of the product.

  6. Q: What is the energy efficiency of Luxware crystal lamps?

    • A: Luxware crystal lamps are designed with energy efficiency in mind, providing both beautiful illumination and energy savings. Check individual product specifications for details.

  7. Q: How can I install my Luxware crystal chandelier?

    • A: Luxware provides installation guidelines with each product. For a professional installation, we recommend hiring a certified electrician.

  8. Q: Do Luxware products come with a warranty or guarantee?

    • A: Yes, Luxware products come with a warranty to ensure your satisfaction. Please refer to our warranty information for specific details.

  9. Q: What payment methods does Luxware accept?

    • A: Luxware accepts various payment methods, including major credit cards and secure online payment options. Visit our checkout page for a full list.

  10. Q: How do I contact Luxware customer support?

    • A: Contact our customer support team via email at customerservice@luxware.co.uk or by chat. We're here to assist you.

  11. Q: Can I track my order once it has been shipped?

    • A: Yes, you can track your order by logging into your Luxware account. We will also provide tracking information via email once your order has been dispatched.

Feel free to use and modify these questions and answers according to your specific business details.